Frequently Asked Questions
OEM stands for “Original Equipment Manufacturer”. In a nutshell alot of engineers, system builders and other usually business or industry based customers don’t require what you would class as a full retail unit, the units that alot of end users are used to, that come in a nice box with accessories and manuals. They don’t require 100 of the same manual, they don’t require 100 copies of the same driver disk. These products are often served to business in “OEM” to cut down in cost and waste. This means they usually come without retail packaging in large bulk packed units with only the required accessories. Usually OEM products are available long after production cycles end, if you are supplied an OEM product we will fully explain this and also provide links to the latest drivers and manuals for the product.
Orders placed before 3.30pm on a Monday to Friday on items in stock will be despatched on that day. Next day deliveries will be attempted next working day. This does not include Saturday and Sundays. Next day delivery is for UK mainland only.
Orders placed after 3.30pm on Friday will be processed and despatched on Monday.
Saturday deliveries will be processed on orders up to Friday 2pm. Orders placed after this time cannot be guaranteed to be delivered on the Saturday following.
If you require special shipping arrangements please contact the sales team on 0161 480 8800